Netgear routers are one of the best choices for users who desire for an active and uninterrupted internet connection. Though Netgear routers are most preferred devices, chances of internet-related issues is always there. And Netgear router not connecting to the modem is the most common yet major issue seen ever.
Sensing the needs of Netgear routers users, we have come up with this post. Here, we have mentioned some of the best fixes that will help you get rid of the issue in minutes. So, without further discussion, let’s get started, shall we?
Fixed: Netgear Router Not Connecting to Modem Issue
Fix 1: Use an Ethernet Connection to Connect Your Devices
The very first troubleshooting tip in our post is to create a secure and finger-tight wired connection between your Netgear router and modem. For this, you have to use an Ethernet cable that is free of any kind of dust and cuts. After creating an Ethernet connection between your Netgear device and modem, try to access the www.routerlogin.net setup page.
Fix 2: Power Cycle Your Netgear Router
To make your Netgear router free of any sort of technical glitches, it is recommended to power cycle your device at least once in 15 days. Here’s how to initiate the process:
- Disconnect all the devices connected to your Netgear router.
- Then, wait for some time.
- Thereafter, unplug your Netgear router from the wall socket.
- Wait patiently for 2-3 minutes.
- Plug your Netgear router back in and turn it on.
- It is suggested to power cycle your modem as well.
Fix 3: Update the Firmware of Your Netgear Router
An outdated or obsolete version of firmware is one of the most annoying issues that lead to Netgear router not connecting to the modem issue. Thus, to make the most of your device, ensure to update its firmware on regular intervals of time.
After updating the firmware on your device, try to access the Netgear router login page. Is the issue fixed? If not, then chances are that your service provider is the culprit.
Fix 4: Call Your ISP
If you are still facing issues while connecting your Netgear router and modem, then do the following:
- Call your internet service provider
- Confirm if the issue is from his side
- Ask him whether you are having active internet plan or not
- Also, confirm if all your pending internet bills are clear
On the off chance if everything is fine from your ISP’s end, then try to connect your devices again and access the routerlogin page. Is the Netgear router not connecting to the modem issue fixed now? If not, then consider resetting your Netgear router as the last resort.
Fix 5: Reset Your Netgear Router
If none of the troubleshooting tips helped you out in resolving “Netgear router not connecting to the modem” issue, then resetting your device back to the default factory settings would be an ultimate option.
Follow the instructions highlighted below to reset your Netgear router:
- Plug in your Netgear router.
- Ensure that your Netgear router is receiving continuous power supply.
- Now, locate the reset hole/button on your Netgear router.
- Once found, press it using any thin, pointed, and sharp object.
- Hold the Netgear router reset button for a couple of seconds and release it.
That’s it! In this manner, you will be able to reset your Netgear router back to the default factory settings. After resetting your Netgear device, configure it from scratch using routerlogin.netweb address.
Wrapping Up
Our post on how to fix Netgear router not connecting to the modem issue ends here. If you still need assistance, you are free to drop all your issues and queries in the comments section.